All Posts

Written by Swagat Irsale, Growth Advocate. Let me not grab attention (refer to the picture) with an introduction about GTM and assessments. These are important; I am sure you understand that. We can connect assessments with our health. For health insurance purposes, in some countries it is mandatory to take blood tests, give details about food and diet, details about lifestyle, sleeping habits, exercise and more. So the outcome is a multi-dimensional model. This is confirmed.

Written by Swagat Irsale, Growth Advocate. The goal of every Saas contract is to do business for the long run with the software solving all of the use cases for the customer and providing them the needed value. The value can be in terms of productivity, saving money or similar. Contracts play a very important role in growing and scaling SaaS. Long term Saas contracts help enterprise Saas companies build revenue predictability, innovate over years, reduce operational burden an

Written by Swagat Irsale, Growth Advocate. While writing these two parts regarding SaaS contracts I assume that you know how SaaS works for mid-market as well as enterprise customers. It is not mandatory to have a SaaS background but it helps to understand the terms better. These two posts are written to help anyone who wishes to know more about SaaS contracts, writes contracts or speaks/ negotiates with a customer regarding SaaS contracts. If you are a SaaS professional and/

Written by Swagat Irsale, Growth Advocate. Here are SaaS operations and finance metrics which I used in the past and continue to use. This part covers operations which comprises customer onboarding, product adoption, support, services, NPS and so on. Operations is one of the major aspects of customer satisfaction which is directly correlated to revenue and retention. Please refer to part 1 of this which mentions the Customer acquisition and retention metrics. Finance covers

Written by Swagat Irsale, Growth Advocate. Here are SaaS metrics which I used in the past and continue to use. My thought process is to cover the SaaS business from all angles. So I divided the business into 4 parts. Part 1 covers two of them which are Customer Acquisition and Customer Retention. Part 2 covers Operations and Finance aspects of the metrics. This article assumes that you know what SaaS is and are aware of preliminary metrics around a business. All the metrics

Written by Swagat Irsale, Growth Advocate. First I congratulate my dear friend Chintan Udeshi on writing, finishing and publishing his FIRST book “Product Management Essentials - You always wanted to know”. Why should you read this book? In the next decade, Chintan says that PMs will become the hottest in the field as they identify and solve real customer pains and contribute directly to the company revenue. I agree ... 🙋 Additionally, PMs are the ones who ideate, work cr